Spyware are programs that sneak onto your system and do anything from sending your internet activies out to third parties to allowing unknown people to use your machine or keep you from websites and search engined you would like to use. It is also as a class responsible for most "pop ups" which happen with and without browsers being open.

The following two programs will do much to restore a system and must be run as each person who uses the computer(many pieces of spyware originate as cookies in user specific locations.

The first link will take you to this page where you click on the download now button

     
   
     

The page will change and you will see this dialog. Hit the save button and save it on your C drive.

     
   
     

When it finishes saving it to a file, then type open and enter "next" to every question until it says "finish".

Go to your desktop and double click this program:

     
   
     

You will see this program:

click on the "check for updates now" which will bring up this dialog:

Select "connect" and take any updates there are. There will be something like this suggested:

When it is done click finish.

Now that you have the latest version of spyware objects in the program it is time to run it. Press the "start" button in the lower right:

Then you will hit this dialog and enter "next".

The system will get very busy and you will see a substantial number of "new objects" and these are bad......

All the items it found we want to quarantine......

So click "next" again to see them all and right-click your mouse in the place they are all listed to see this choice and select with the left mouse click "select all objects" and enter "next" again. It will tell you how many items will be removed and just click "ok".

You will probably be told it could not remove them all and it will want permission to run again after a system restart. Say YES!!! If that happen, restart your system and as you log in it will start up and scan. Repeat the process of selecting them all and letting it remove them.